Privacy Policy

Information You Provide

When you use BabySense, you may provide:

• Name or nickname
• Email address
• Password (securely hashed and encrypted)
• Account and subscription information
• Caregiver invitation details (email addresses)
• App preferences and settings
• Optional routine information (such as feeding schedules or daily care routines)
• Messages sent to customer support
• Optional baby milestone or profile photos (uploaded via the device's photo picker)

We do not require or request any medical, diagnostic, or clinical information.

Automatically Collected Information

We may automatically collect:

• Device model, operating system, and device identifiers
• App version and settings
• IP address and general region (country/region level)
• Language and region settings
• App usage and interaction data
• Session logs
• Crash reports and performance data

Audio and Sound Processing

BabySense may access the device microphone only when manually enabled by the user to support optional sound-based features.

• Microphone access is activated only when the user turns on the feature within the app
• The app does not continuously listen or record in the background
• Audio is processed temporarily and only during active use of the feature
• We do not store raw audio recordings unless the user explicitly chooses to save them
• Audio is used only to support app functionality
• Audio is not used to determine or interpret medical, emotional, psychological, or developmental conditions
• Audio data is not used for advertising or marketing purposes

Payment Information

Payments are processed securely by third-party providers such as Apple, Google Play, or Stripe. We do not store full payment card details on our servers.

We use collected information to:

• Provide and operate the Services
• Create and manage user accounts
• Enable app functionality and personalization
• Process subscriptions and payments
• Improve app performance and reliability
• Provide customer support
• Send essential service communications (billing, security, updates)
• Detect and prevent fraud, abuse, or security issues
• Comply with legal obligations

BabySense is a parenting support application designed for informational and lifestyle purposes only.

• BabySense is NOT a medical device
• BabySense does NOT provide medical advice, diagnosis, or treatment
• BabySense does NOT analyze or interpret physical, emotional, psychological, or developmental states

All outputs are for general informational support only and should not be used for health-related decisions.

We do not sell personal data.

We may share limited data with trusted service providers to operate the app, including:

• Cloud hosting providers (e.g., AWS or Google Cloud)
• Analytics and crash reporting services (e.g., Firebase)
• Payment processors (Apple, Google, Stripe)
• Customer support tools
• Security and fraud prevention providers

These providers are required to protect your data and use it only to provide their services. We may also disclose information if required by law.

We retain personal data only as long as necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements.

Data is deleted or anonymized when no longer needed.

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Object to or restrict processing
• Withdraw consent where applicable

You can delete your account directly in the app via Profile Settings.

BabySense is intended only for parents, legal guardians, or caregivers.

We do not knowingly collect personal data directly from children under the applicable minimum age in your jurisdiction. Any child-related information entered into the app is provided by an adult user.

We comply with applicable children's privacy laws, including COPPA where relevant.

We use reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

BabySense integrates with third-party services such as Apple App Store, Google Play Services, Stripe, and analytics tools. These services operate under their own privacy policies.

Your data may be processed in countries outside your country of residence. Where required by law, we implement appropriate safeguards such as Standard Contractual Clauses.

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via the app or email. Continued use of BabySense after updates means you accept the revised policy.

If you have any questions about this Privacy Policy, please contact us at:

Olla@getbabysense.com